Message to Patients

We hope you are well and safe. Due to Covid pandemic, we are experiencing an ongoing high volume of phone calls each day therefore we have made some changes to our telephone appointment procedure.

Please follow our new arrangement to reduce the workload for our doctors and so we can provide the best care to our patients. If you need a telephone appointment for a medical issue, please ring us between 08:30am to 14:00pm so doctors can see you in the evening if needed.

We may ask you for a reason for your call, so we can transfer you to the most appropriate clinician. For any type of result queries, please call us between 14:30pm to 15:30pm. For ordering of prescriptions, please email to or ask your nominated pharmacy to request on your behalf.

Please be aware, we are not taking any prescription requests over the phone to avoid error. For sick notes, supporting letters and any type of forms need to be completed please email to

Thank you for your co-operation in this difficult time.

Dr Chiu, Dr Koh & Dr Gan